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Our customer service

Browse our customer service directory and receive answers to the most common questions.

What is Elaborated?

Elaborated - is a smart cloud mining service developed for affordable cryptocurrencies mining, meanwhile designed to provide frequent mining payouts within the shortest possible timeframe.

How Elaborated works?

Our company continuously maintains mining of several most profitable cryptocurrencies in the field using hardware and the power from several large data centers around the world to minimize costs of electric power.
1. We manage the computing power of our customers with the principle of cloud mining, which makes it possible for us to complete all orders within the shortest time and also make our product accessible for the smallest purse.
2. We lease farms, which act on our behalf. At these locations we guarantee the computing power with physically tangible ASIC´s and GPU´s

How to start with Elaborated?

To get started, please Signup and purchase hashrate contract. You don't need any special hardware or software or even to keep your own computer on to do cloud mining, we will do the mining on your behalf.

What hardware is used?

We offer our customers computing power for crypto mining in the form of ASIC and GPU processors. The customer buys hashrate altcoins contracts and Elpower and leases computing power. At the time of purchase, Elaborated selects the most suitable mix of ASIC and GPU machines for the customer to ensure efficiency and stability.

What is exactly computing power?

Every computer in a crypto network has a certain computing power, which is measured in hashes per second. Since users have to perform highly complex mathematical operations, which is necessary to increase the security of the respective crypto network. A hash rate indicates the speed at which a computer processes such an operation in cryptographic code. A data record of any length is converted into a data record of fixed length and the computers are rewarded for this. When mining of bitcoins , the algorithm SHA-256 is used, for Litecoin Scrypt-504 and Z-Cash for instance Equihash.

What is ElPower?

We record active hashing power/computing power in the form of our product Elpower. We specialize in purchasing machines in the field of “application-specific integrated circuit” , ASIC for short as well as graphics processing units – GPU´s, to buy them economical, optimize their performance, install them and operate them efficiently.

What cryptocurrencies I can mine?

Our team specialized in making the most profitable coin portfolio through our special and unique way to mine - ElPower.

How can I open my Elaborated account?

To become our client you will need to fill out the registration form with all the required information and accept our terms of service (ToS). The registration form is located in the Access page

May I open several accounts?

No, only one account per physical person is allowed. If there are multiple persons who are living in the same household their accounts must not be referred to each other. If this rule is violated all involved account will be blocked without an option to refund the involved funds.

Is it possible to make changes or add new information to the personal account?

For security reasons, you cannot change your e-mail address, or the electronic wallets data. We strongly recommend to be careful when filling the sections of the registration form where you need to insert your e-mail, all the e-wallets of the electronic payments systems that you intend to use to invest into our program or to receive additional income by participating in our affiliate system.

I forgot the password. what i can do?

"Password recovery". Enter your email address you used when registering, click on the "Send link to email" button and get detailed instructions on password recovery. If you do not receive the email, you should contact the technical support department or report the problem to an online consultant.

Which payment methods do you provide?

We accept Perfect Money, Payeer, Bitcoin, Ethereum, Rippe, Dogecoin, Litecoin.

Is there any minimum purchase amount of ElPower?

Minimun purchase amount in BTC $30, in USD and other cryptocurrencies $10.

Is the rate for cryptocurrencies similar to market?

In order to achieve stable profitability and as mining equipment is purchased partially for dollars, we fixed the rate of cryptocurrencies at the same level: $9,000 per BTC, $180 per Ethereum, $0.30 per Ripple, $0.003 per Dogecoin, $60 per Litecoin. This measure guarantees our customers a uniform daily profit and allows the company's managers to better plan and implement financial policies. At a fixed rate, it doesn't matter whether the price of cryptocurrency rises or falls. You'll receive the same amount of cryptocurrency that you should receive based on the mining interest rate.

What is the minimum amount I can withdraw?

Minimum amount for withdraw $1 in USD and $15 for BTC, $7 for Ethereum, Litecoin, $3 for Ripple and Dogecoin.

How long should I wait for a withdrawal to get processed?

Withdrawals can take anywhere from a few minutes to hours. Please allow a maximum time frame of 48 hours to enable us an ample timeframe should there be technical issues with payment systems and or our system.

What is the referral commission?

Elaborated offers a referral commission of 7% from every deposit that your "Direct" referrals make. Receive a boost for your affiliate career by applying for the official representative status, this means that that your you should attract 5000$ and direct affiliate commission will be increased to 12%.

How can I get in touch with you if I need help?

Please contact us:
By email: [email protected]
By filling out this form: Form